Comments on: Briefly: Apple Adds iTunes Store Chat Support

By: Mohammad Umair

Mohammad Umair — Tue, 02 Mar 2010 17:03:42 +0000

Hi, I m getting problem in connecting my iphone 3G with my iTunes (in my computer)..
when i connect my iphone with my computer it displays the connected device for some mins but than it disapears.and its start sysncronising which never ends…

with best regards.
Mohammad Umair

By: Dave

Dave — Mon, 22 Feb 2010 22:19:27 +0000

@Dawn and @Tom,

Unfortunately if you did not back up your library on an external device, you cannot recover you downloads. Apple permits you to only download purchased items one single time (aside from apps). Please read here:

http://support.apple.com/kb/HT1469

Additionally for future reference, you can learn how to make back ups here:

http://support.apple.com/kb/HT1382

By: Tom

Tom — Mon, 22 Feb 2010 22:10:45 +0000

Hey, I had a systems crash which I had to replace my hard drive, How do I re-download my purchased I tunes? Thanks

By: Maureen Means

Maureen Means — Fri, 29 Jan 2010 19:55:50 +0000

I had 8.0 download on my old computer. When I got a new one, I couldn’t load 8.0 any more. I do not like the new download, as you can’t delete wrong album covers and it finds a lot fewer albums that I download. Is there any way I can get 8.0 download back and download it instead of 9 or 10.

By: Dawn

Dawn — Tue, 19 Jan 2010 16:49:54 +0000

My hard drive crashed and I installed a new harddrive. When I was installing itunes on the new harddrive I accidently erased all of my songs on my ipod. There is a hsitory of my purchases. How do I recoved the songs that I have purcased?

By: brad

brad — Thu, 19 Nov 2009 01:13:39 +0000

hey, i have a problem with my itunes card.It says that it has not been activated. What do i do?

By: Rosemary

Rosemary — Mon, 24 Aug 2009 11:17:21 +0000

I bought a new laptop and moved all my music from the hard drive of my old laptop to a 16 GB thumbdrive. I downloaded iTunes from the web onto my new laptop and I thought I had imported all the music from the thumbdrive to my new laptop but I guess it just was reading and playing the music from the thumbdrive. So when I removed the thumbdrive, iTunes couldn’t find any of my music. *sigh*

So I imported the folder to my hard drive on my new laptop and made sure I clicked the “copy files to library” option in the Advanced tab. Prior to all this I had finally recreated all my Playlists so they are, I’m assuming, saved still on the thumbdrive. (Not sure how that whole process works.) So now that I have imported all the music to the laptop hard drive, my library is showing a double of every song. One is linked to the thumbdrive and won’t play unless the thumbdrive is plugged in, the other linked to the laptop hard drive. All the playlist music is associated with the thumbdrive so it won’t play unless I go back and associate each individual song with the music on the hard drive.

What is the quick and easy solution to cleaning this mess up?? Should I just uninstall iTunes and reinstall it importing the music correctly this time? How do I make sure my playlists are saved so that I don’t have to recreate them again? Or should I just keep my library separate on the thumbdrive and remove the music from my hard drive? Going crazy here!

By: Mary Ressler

Mary Ressler — Sat, 22 Aug 2009 20:35:15 +0000

Prior to having to reboot my computer in full and reinstall iTunes, I was able to use the media-specific keys on my keyboard to navigate iTunes while running other programs and windows.
Now, I cannot navigate iTunes without SPECIFICALLY having the iTunes window as my active window. In order to change songs, play, pause, skip.. ANYTHING, I must minimize my current project and pull up the iTunes window ( which would be previously minimized ) and select my action or use the media-specific keys on my keyboard.
This problem happens both in full screen-window and Mini Player mode.

I have yet to find any “topic” to help address this.
Any ideas?

By: charlotte vincent

charlotte vincent — Wed, 05 Aug 2009 17:30:12 +0000

i perchased a itunes card and when i scatched it to see the code some of the code went with it and i was woundering if i gave yall a number yall can give me the code to the card

By: gabs

gabs — Sat, 01 Aug 2009 16:54:40 +0000

I just got a new ipod nano but itunes wont let me register it